Contact support

Before contacting us

If you have a valid annual software maintenance subscription, please click here to log a ticket or call +61 2 9262 1332 to speak with the support team directly. 

If you do not have a valid annual software maintenance subscription and want to re-establish support, please email us at sales@estatemaster.com.

To learn about the benefits of our software maintenance program please click here.


Other helpful resources

  • View our quick start videos to help get you up and running on the software
  • Download operation manuals, calculation guides and other technical info from our documentation repository
  • Read answers to commonly asked questions in our FAQs
  • Browse our sample files that demonstrate how common scenarios are modelled in our software products
  • Need remote help? Contact our support team by phone first and then download the remote support tool (TeamViewer) so we can connect to your computer to provide assistance
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