Contact support Home / Support / Contact support Before contacting usIf you have a valid annual software maintenance subscription, please click here to log a ticket or call +61 2 9262 1332 to speak with the support team directly. If you do not have a valid annual software maintenance subscription and want to re-establish support, please email us at sales@estatemaster.com.To learn about the benefits of our software maintenance program please click here.Other helpful resourcesView our quick start videos to help get you up and running on the software Download operation manuals, calculation guides and other technical info from our documentation repositoryRead answers to commonly asked questions in our FAQsBrowse our sample files that demonstrate how common scenarios are modelled in our software productsNeed remote help? Contact our support team by phone first and then download the remote support tool (TeamViewer) so we can connect to your computer to provide assistance